Exporting Inventory from Trident 1 POS

Standard catalog mapping. Note that your serialized firearm records live in FastBound (not Trident 1) - Orchid pulls those via the separate FastBound export guide.

Published May 25, 2026 Updated Jun 04, 2026 2 views

Trident 1 POS

Note: This system does not publish a public help center. The steps below are based on typical patterns for similar systems. Your Orchid implementation consultant will confirm the exact menu paths for your version.

Trident 1 is a cloud-based firearms-industry POS, integrated tightly with FastBound for A&D. Public docs are limited; most training material is behind a customer login at trident1pos.com/training. Vendor support phone: (661) 384-7070.

What Orchid Does With This File

Standard catalog mapping. Note that your serialized firearm records live in FastBound (not Trident 1) - Orchid pulls those via the separate FastBound export guide.

Before You Start

Trident 1 does not publish a public help center, so the menu path below is based on the typical pattern for cloud firearms POS systems. Your Orchid consultant has confirmed the exact path with Trident 1 support on prior migrations.
If your store also uses FastBound for A&D (it almost certainly does), see the separate FastBound export guides for your serialized firearms.

Step-by-Step Instructions

Sign in to Trident 1 POS.
Navigate to the Reports area.
Locate an Inventory or Product Master report.
Run the report.
Export to Excel (.xlsx) or CSV - prefer .xlsx for UPC preservation.
If you can't find a full-inventory export, call Trident 1 support at (661) 384-7070 and request a Product Master export.

Expected File Format

Excel (.xlsx) or CSV - prefer .xlsx

Expected Columns

TODO: confirm at export time. Expected: SKU/Item ID, Description, Category, UPC, Manufacturer, Vendor, Cost, Retail, Quantity, Serial Number (where applicable).

Watch Out For

TODO/CONFIRM: exact menu path. Trident 1 does not publish a public KB.
Serialized firearm records live in FastBound, not Trident 1. Use the separate FastBound Open Inventory and FastBound A&D History guides for those.
Trident 1 advertises '$0 data migration in' (for new customers coming TO them) - so they have an internal data-tooling capability for outbound exports too, but it may be a services request rather than a self-serve feature.
Cloud-only - pull exports BEFORE giving notice.

UPC Warning: Critical: do not let Excel destroy your UPCs. If your exported file is a CSV, do NOT open it in Excel and save it. Excel will silently strip leading zeros from 12- or 13-digit UPCs (turning 012345678901 into 12345678901) and may convert long numbers to scientific notation (1.23457E+11). If you must inspect the file, open it in a plain text editor like Notepad or VS Code, or open the CSV in Excel using Data > From Text/CSV and set the UPC column type to Text before importing. The cleanest path is to export directly to .xlsx where the column types are preserved.

This file may contain sensitive information (customer addresses, pricing, costs). Send it to Orchid using the secure upload link your consultant provided. Do not email exports as unencrypted attachments.

Questions about this export? Reach out to your Orchid implementation consultant, or email implementations@joinorchid.com with the subject line "[Migration] [Your Store Name] - [Legacy System] [File Type] export."

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