Bravo Store Systems is widely used by firearms retailers and pawn shops. Reports export in 10 file formats (Excel, CSV, PDF, plus seven others). Customer-facing docs are largely behind a login at info.bravostoresystems.com, but the general report-and-export pattern is documented on the public Reporting Tools page.
What Orchid Does With This File
Standard customer-list import.
Before You Start
- Bravo emphasizes data portability - 'customer, transaction, and compliance data is always yours.' Customer export is a built-in report.
Step-by-Step Instructions
- Sign in to Bravo.
- Open the Reports module > Customer reports.
- Choose a Customer List (or Customer History / Customer Lifetime Value if you want richer data).
- Run the report.
- Export as Excel (.xlsx).
- Save the file.
Expected File Format
Excel (.xlsx)
Expected Columns
- Customer ID
- First Name
- Last Name
- Address
- City
- State
- Zip
- Phone
- Loyalty info
- Notes
- Customer Type
- Tax Exempt flag
Watch Out For
- If your Bravo customers have pawn loan history, the loan records are NOT in the customer list export - they're in a separate Loans report. Orchid POS does not migrate pawn loans.
This file may contain sensitive information (customer addresses, pricing, costs). Send it to Orchid using the secure upload link your consultant provided. Do not email exports as unencrypted attachments.
Questions about this export? Reach out to your Orchid implementation consultant, or email implementations@joinorchid.com with the subject line "[Migration] [Your Store Name] - [Legacy System] [File Type] export."