Note: Some menu paths may vary by version. Your Orchid consultant can confirm the exact steps.
Rapid Gun Systems (RGS) runs on the NCR Counterpoint platform. The bound book export uses Counterpoint's Filtered Bound Book report with a custom filter configuration.
What Orchid Does With This File
Orchid eBound imports your open firearms from RGS/NCR Counterpoint. The export requires configuring a disposition date filter to capture only undisposed items.
Before You Start
- RGS runs on NCR Counterpoint — the export uses Counterpoint's report infrastructure.
- You'll need to configure a custom filter for disposition date = empty (open items).
- This is the most technically involved export of any bound book system.
Step-by-Step Instructions
- Sign in to RGS / NCR Counterpoint.
- From the Home screen, find "Filtered Bound Book" in your Recently Used reports (or search for it).
- Right-click on a blank area and select Customize.
- Find the Disposition Date filter line. Set the comparison to "is empty" — this captures only undisposed (open) items.
- Right-click again and select Simplify, then click Preview to verify the results.
- Click the Export Report icon.
- Set Format to "Separated Values (CSV)" and click OK.
- Accept the default CSV settings. In the Number and Date Format Settings dialog, select both options.
- Name the file with your store name and date (e.g., "MyStore RGS Export 05252026").
- Save the file and send to Orchid.
Expected File Format
CSV via the NCR Counterpoint report export.
Expected Columns
- Manufacturer / Importer
- Model
- Serial Number
- Type
- Caliber / Gauge
- Acquisition Date
- Acquired From (Name, Address, FFL)
- Disposition Date (empty for open items)
- Notes
Watch Out For
- This is the most complex export process — the Customize > filter > Simplify > Preview workflow is unique to NCR Counterpoint.
- The key filter is Disposition Date = "is empty". This captures undisposed (open) items. If you skip this, you'll export your entire historical bound book.
- NCR Counterpoint exports as CSV — do NOT open in Excel and save.
- Make sure to accept both options in the Number and Date Format Settings dialog.
CSV Warning: Do NOT open exported CSV files in Excel and save them. Excel silently strips leading zeros from serial numbers and FFL numbers, converts long numbers to scientific notation, and reformats dates. If you need to inspect the file, open it in a plain text editor or use Data > From Text/CSV in Excel with columns set to Text.
This file may contain sensitive information. Send it to Orchid using the secure upload link your consultant provided.
Questions? Reach out to your Orchid implementation consultant, or email implementations@joinorchid.com.