Manually Adjusting Serial Numbers and Inventory
Serial numbers should always be acquired and disposed of
through the proper procedure (External
Order, PO receipt, Sale or Transfer.)
However in a rare occasion it might be necessary to make a manual
adjustment to the system’s serial number or inventory count. You will need to access the admin functions
to make these adjustments.
1. In the POS Navigate to the Inventory Tab | Manage Inventory | Manage Products |
2. Enter the SKU of the product into the search field
3. Click on the part hyperlink
4. Access the admin features to adjust the data
5. Append the URL to end with ?admin (for example below)
6. Hit enter
7. Click on the serial number tab
8. Delete or Add Serial Number
9. Click update
10. Check that the inventory is correct by going through the inventory tab in the POS and searching the Sku, make any adjustments needed and click update