Order Management

9 articles in Orchid POS

Add or Change What Prints at the Bottom of Quotes

Go to Accounting > Billing & Collections > Invoice Settings > Quote Terms & Conditions.

784 views

Add or Change What Prints at the Bottom of Sale Orders

Go to Accounting > Billing & Collections > Invoice Settings > Sale Order Terms & Conditions.

786 views

Choose Receipt or Full 8.5x11 Invoice Print Format

While you can always reprint an invoice in either receipt or 8.5x11 format (from Manage Invoices page or Invoice Review), you will want to select which you use as your default for transactions. This setting is in Accounting > Billing & Collections > ...

865 views

Copy a Quote or Invoice to Another Customer

Orchid POS allows you to exactly replicate (except for serial numbers) any quote or finished invoice to another customer. To reference the original by number: Go to the POS menu on the top of your Orchid POS home page > Manage Invoices, then click ...

802 views

Create, Edit, and Close Sale Orders (Layaways)

Quotes can be converted to a Sale Order or you can save directly to Sale Order. For more info on Sale Orders see related article: What is a Sale Order? To save directly to a Sale Order: Bring up customer in Point of Sale Place items on the invoice ...

1490 views

See All Invoices From All Customers

To see all invoices, regardless of customer, purchase, or payment type: From your Point of Sale home page, go to the POS menu up top > Manage Invoice.

818 views

Selling an Out of Stock Item – Special Orders or Adjusting Inventory

When an out of stock product is placed on an invoice, you have several choices presented to you in Point of Sale: Special Order Special order from another location; Initiate a transfer request This appears for accounts that have multiple stores that ...

1059 views

Use a Barcode on Receipts or Invoices for Quick Recall

Using the Barcode: When a customer presents you with an invoice or receipt for refund or exchange, you can recall their purchase using your barcode scanner by clicking the Barcode Check icon in Point of Sale: Then, scan (or type) the invoice number ...

844 views

What is a Sale Order (Layaway)?

Sale Orders are layaways. A Sale Order is a layaway - it provides a balance to be paid toward, it holds the inventory but does not deliver it to the customer, and it does not show as a finalized invoice (taxable income) until you manually tell it to ...

1278 views