coreSTORE is the POS module of the Coreware suite (alongside coreFORCE for eCommerce and coreCLEAR for A&D compliance). Public help center is available without login at help.coreware.com and care.coreware.com. The export procedure described below is the documented round-trip Excel template - the same template is used for import and export.
What Orchid Does With This File
Standard catalog mapping: align coreSTORE's Items to Orchid's Master Catalog by UPC, fill missing attributes, standardize manufacturer and category names, carry pricing/cost/quantity forward.
Before You Start
- Make sure all the columns you care about are visible in the Items view - coreSTORE's export only includes the columns currently visible on screen. To show all columns, open the column-chooser (click the gear or column-settings icon in the Items view header) and enable everything.
- Custom fields you added to coreSTORE are included in the export only when their columns are visible in the view.
- Allow 5-10 minutes.
Step-by-Step Instructions
- Sign in to coreSTORE.
- Click Inventory in the left menu.
- Click Items.
- Optionally select a Category to filter, or leave unfiltered for all items.
- Click the "..." (More) button in the upper right corner.
- Click Excel Export.
- A popup dialog appears — scroll to the bottom of the popup menu and click EXPORT.
- The file downloads to your browser's default download folder.
Expected File Format
Excel (.xlsx) - direct download from the browser
Expected Columns
- Item Number
- Description
- Category
- Department
- Manufacturer
- Supplier
- UPC
- Cost
- Price
- Quantity on Hand
- Tax Class
- Serialized flag
- Reorder Level
- Reorder Quantity
- Custom fields (as enabled)
Watch Out For
- The Bound Book dashboard docs say exports capture "the current view of selected records" — column visibility (set via the gear/cog icon) may affect which columns appear in the export. Enable all columns before exporting to be safe.
- Excel Export is permission-gated. If you don't see the option, ask your admin to grant the "Excel Export" employee permission in coreSTORE settings.
- Bound book / A&D firearm data lives in the separate coreCLEAR module, not in coreSTORE Items. See the separate bound book export guide.
- coreSTORE is cloud-only — pull your exports BEFORE giving notice of cancellation.
- Serial-numbered firearms in coreSTORE Items will have a Serial Number field, but the authoritative serial-number record lives in coreCLEAR. Orchid reconciles between the two during migration.
- Check your browser's download folder or the download arrow (top right of browser) for the file.
This file may contain sensitive information (customer addresses, pricing, costs). Send it to Orchid using the secure upload link your consultant provided. Do not email exports as unencrypted attachments.
Questions about this export? Reach out to your Orchid implementation consultant, or email implementations@joinorchid.com with the subject line "[Migration] [Your Store Name] - [Legacy System] [File Type] export."