Add a Customer to an Existing Travel Reservation

To add another travel to an open trip reservation: Related: See Book a Customer on a Trip for steps on starting a new reservation. 1. Bring up the customer in Point of Sale. 2. Unless you have All in One Popups turned off, you will see the open ...

Updated Apr 20, 2026 622 views
Customers and Loyalty Contact Management

To add another travel to an open trip reservation:

1. Bring up the customer in Point of Sale.

2. Unless you have All in One Popups turned off, you will see the open travel reservation right away on their popup; click to enter the reservation page.

  • Or, you can select the travel icon under their customer profile to view open reservations.
3. Select a base option and enter the number of travelers you are adding to the reservation; click ADD.

4. Click the Select Traveler link to search for the customer's account.

5. For an existing customer, click their customer ID number in blue to add them to the reservation.

  • If the customer is not yet in your database, select the Add New bullet at the top of the search window.
6. Select any desired Add-On options, then click UPDATE to save the changes to the reservation.

7. If a deposit payment is being made at this time, enter the amount into the Deposit field and click MAKE PAYMENT.

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