Adjust Main Menus Display Options
Orchid POS software comes with many areas and features, but your store may not need or use them all. For instance, you do not offer rentals or provide services like repairs. In this case, you can edit which menu options appear so the areas of Orchid ...
Change or Edit Store Name
Each account will come pre-set with Store Name, Store Code and contact information. Store Name and Store Code cannot be edited by the user. Contact Orchid if changes are required. Store Nickname is defined by you and can be found in Office > Back ...
Change or Update the Store Address on Invoices and Receipts
Store address information is in Office > Back Office Settings > Store Settings (click Edit icon)
Change or Update the Store Email Address and Website
Store email and website information is in Office > Back Office Settings > Store Settings (click Edit icon)
Change or Update the Store Phone Number that Prints on Invoices and Receipts
Store phone number information is in Office > Back Office Settings > Store Settings (click Edit icon)
Change the Photo on the Point of Sale Home Page
Each location can have its own profile picture. This is the photo that shows on the main POS home page. To load a new image: Click the Add icon under the first available image space. Select Choose Files and navigate to your saved .PNG or .JPEG image. ...
Edit, Add, and Delete Manufacturers
Orchid POS treats vendors and manufacturers separately. Vendors are located in Contacts, whereas Manufacturer listings are in Office > Back Office Settings > Table Editor > Manufacturers.
Getting Started with Setting Up Your New Orchid POS Software
Welcome to your new Orchid POS software! A quick overview of the steps you will take, once your account is created and you're ready to log in and get started, is below. Each of these has multiple articles in our knowledge base to assist you or you ...
How Can I Tell Which Store Locations I'm Logged Into?
Store name and nickname display in the upper right corner of all Orchid POS pages. Account owners can choose different display colors to help tell stores apart as well. These colors show in the upper right and, in the case of multiple store ...
Install a Logo to Your Epson Receipt Printer
To print a logo on the top of your Orchid POS receipts, you will use the print driver utility (receipt logos are not installed to the Orchid POS software). Install the Epson printer utility for your TM-T20ii or TM-T88 printer from EPSON Open the ...
Orchid POS System Admin & Settings
Getting Started with Setting Up Your New Orchid POS Software Setup Options Page - Setting System Defaults Cash Drawer Setup and Options Count Drawer In and Out, Start of Day and End of Day Create an Employee Login or New Salesperson Access Level ...
Print Total Amount Saved on Receipts and Invoices
Orchid POS offers the option to show your customers how much they saved below your regular retail pricing. This displays as a single You Saved amount. Go to Accounting > Billing & Collections > Invoice Settings > "Print Savings."
Print Your Logo on Invoices and Documents
Go to Manage > Store configuration > My Store & FFL (click Edit icon next to store location). You can choose to print your business logo at the top of 8.5x11 invoices and other system documents, like rental agreements and travel summaries. You can ...
Rename Column Headers on Receipts and Invoices
Note: This is particularly helpful if your preferred or required language on receipts and invoices is something other than English. Orchid POS allows you to customize the terminology your receipts and invoices use. For instance, any mention of ...
Selecting your Default Option for Providing Your Customers with Receipts (Print, Email, No Receipt)
You can decide if Orchid POS will only email, print AND email, only print, or not provide receipts at all for each transaction by default. (The salesperson can always make on the fly adjustments at the time of sale as needed.) Office > Back Office ...
Setup Options Page - Setting System Defaults
All system default located in Office > Back Office Settings > Setup Options: All in One Popup When on, this provides a popup in Point of Sale whenever a customer is brought up, showing all current balances, notes, quotes, trip or course ...
Store Owner on the Employee Settings Page
The Owner ID does not show on the Employee or Manager page lists. Also: Each account has just one owner ID. If there are multiple store locations, the Owner ID can access all locations with their one username. The Owner ID login credentials are ...