Why is my Serial Number Selection Screen “greyed” out?
We now require that a customer is selected prior to selecting a serial number for a firearm sale. Previously users could add a sku and a serial number to their cart before selecting a customer. The system did not know which customer to assign a serial number to, and the system would lock up the number. The transaction would be at a hard stop.
|
Step |
Proper Procedure For Selling A firearm |
|
1 |
Select the
customer |
|
2 |
Select the desired sku |
|
3 |
Select the serial number from the down menu |
If you select the sku before the customer, you will see this screen.